Our General Terms and Conditions govern the relationship between our bank and its customers, setting out the rights, obligations, and responsibilities of both parties. These terms are designed to ensure clarity and fairness in all transactions and interactions between the bank and its customers.

Key provisions of our General Terms and Conditions include:

· Account Opening and Usage: This section outlines the requirements and procedures for opening and maintaining various types of accounts, including deposit accounts, loan accounts, and investment accounts. It also specifies the terms governing account usage, such as minimum balance requirements, transaction limits, and account fees.
 
· Services and Products: We detail the range of financial products and services offered by our bank, including savings accounts, loans, credit cards, and investment options. This section explains the features, terms, and conditions associated with each product or service, as well as any eligibility criteria or restrictions.
 
· Liability and Dispute Resolution: Our General Terms and Conditions define the extent of the bank's liability for errors, omissions, or unauthorized transactions, as well as the procedures for reporting and resolving disputes. We strive to provide prompt and fair resolution of customer complaints and concerns, in accordance with regulatory requirements and industry best practices.
 
· Privacy and Confidentiality: We are committed to protecting the privacy and confidentiality of our customers' personal and financial information. Our General Terms and Conditions outline the measures we take to safeguard customer data, as well as the circumstances under which we may disclose information to third parties or regulatory authorities.
 
· Amendments and Termination: We reserve the right to modify or update our General Terms and Conditions as needed, with appropriate notice to customers. This section explains how changes will be communicated and the options available to customers in the event they disagree with the revised terms. It also sets out the procedures for closing accounts or terminating services.

By agreeing to our General Terms and Conditions, customers acknowledge their understanding and acceptance of the terms governing their relationship with the bank. We are committed to providing clear and transparent terms that enable customers to make informed decisions about their banking needs.